Remote Management and Monitoring

Remote Management and Monitoring Service

Healthy workstations?

How would your business survive with no access to PCs or laptops? If your systems went down, what would the impact be on your business?

Remote Management and Monitoring helps look after your IT by providing a continuous service health check through the following:

  • Building a clear picture of each workstation
  • Reporting issues
  • Highlighting potential risks
  • Updating and upgrading software
  • Enhancing performance
  • Reducing downtime
  • Providing on-going support

This all helps you to concentrate on growing your business and increasing your profits.

The solution

We monitor, maintain and support your workstations 24/7.

Our remote management and monitoring service consists of three separate services that provide peace of mind for your PCs and laptops.

MONITORING

24/7 health check

Early identification
of issues

Keeps your
business running

MAINTENANCE

Automatic patching

Improved security & performance

Helps you work smarter

SECURITY

Anti-virus
Management

Web filtering

Service monitoring

Many customers start with monitoring and maintenance then, once we have worked in partnership to build up an understanding of current IT infrastructure, they move on to a full support package so we can provide a complete IT support service.

What’s covered?

  • Asset Tracking
  • Patch Management
  • Disk Space Usage
  • Disk Health Check
  • Anti-Virus Management
  • Web Filtering
  • Email Security
  • Vulnerability Scanning
  • Hardware
  • Software
  • Performance
  • Email Reporting

What you can expect from each service?

Service
What it does
Benefits
 
 
 

Monitoring

 
 
 

24/7 workstation
safety checks

Builds up a clear picture
of each workstation

Weekly status reports

Automatic health check

No drain on
in-house resources

Early identification
of potential issues

Pinpoint areas where
improvements can be made

 
 
 

Maintenance

 
 
 

Provides updates
and upgrades

Allows work to be
carried out remotely

Virtual technician –
no need for an extra
person in the office

Improves
performance

Helps you work
smarter and faster

Cost effective solution
per workstation
 

 
 
 

Security

 
 
 

Frequent anti-virus
signature updates

Prevent un-authorised
website access

Windows service
status monitoring
 

Increased protection
against new threats

Reduces liability,
increases productivity

Indentifies unusual
system activity
 

Want to know more?

If you would like more information about this service, or its benefits, give us a call today on +44 (0)1494 956 730.

We offer a ‘try before you buy’ period of 21 days. This means that if you cancel before the 21 day limit, you won’t be charged.